"Gather Ye Rosebuds While Ye May" is a poem by Robert Herrick. This poem portrays our existence on earth, and that people age as life goes on, and everything becomes boundless. Herrick here urges people to take advantage of youth and energy while they may! The poem is in the genre of carpe diem, to seize the day.
Saturday, April 11, 2009
Update - Burger King
Here is what happened...
Someone on 248am suggested that I call Mr. Anton Hamchaoui at Burger King HQ. I found Mr. Fame Hamchaoui on Facebook instead, who turned out to be his nephew and the marketing manager of BK. I sent him a msg on facebook, and he responded promptly. He promised me that a serious action will be taken towards what happened (regarding the quality of both, the service and food). He explained that he wont let such mistakes pass away easily, and said that at Burger King the customer is THE king! He asked for my contact and called me on the same day.
He said he read my post along with Mark's and the comments of the readers. He said he wont ask me to remove my post or anything, but would rather try his best to make it up to me.... even though I told him that a lot of people doubted me and question my credibility of that incident, he said he believed me (talking about customer satisfaction and retention)! He apologized and was very polite and professional... something the manager I encountered in Qadsiya lacked. He asked me to save his number and contact him again if something, God forbids, like that should happen again!
I may not look at junk food nor fast food chains for while now, but at least I am not as upset as I was 24 hrs ago!
Thank you Mr. Hamchaoui, I really appreciate you taking the time to call :-) It means something, that I wont give up on customer service completely :-)
The operations manager just called me as a follow up after Mr. Hamchaoui's call, and he was also very apologetic and concerned and now they wanna invite me to a one day visit to any BK branch of my choice to see their staff and kitchen.